
I can unlock my phone, but I forgot my screen time passcode. Assuming you have kept everything up to date on your iPhone (the contact number, email, backups, etc.), you won’t have any issue resetting your phone.Įven if you have to replace your iPhone, it is likely less costly and less of a hassle than dealing with compromised bank accounts, Apple ID, and exposed photos or personal data. iPhones are a highly sought item for criminals, thieves, and even to some extent, scammers. When tech users think of Apple, they think of over-the-top security. This is so frustrating! Why is it so hard to reset a passcode? Apple will not reset the original Apple ID, nor will they help you get the passcode. If you purchased the device from an individual, it is entirely up to that individual to unlock it. If you’ve already purchased a device from a third-party store, visit that store and have them exchange it. Taking this extra step will ensure the device is activated and has no security issues. What can I do?įirst, if you’re thinking about buying an Apple device from an individual, perform the transaction at your carrier’s store. Someone sold me an iPhone that is still locked. It can take several days to get this information updated, you may have to provide the card on file with Apple, and you may have to provide proof of purchase (sorry, Facebook’s Marketplace and Craigslist messages won’t help here).

If you need a computer and don’t have one, visit the nearest Apple location for more assistance (your cell phone carrier likely won’t have the option, so get ready for a road trip if there isn’t an Apple Store near you).Īssuming you don’t have your Apple ID, the password, or a way to get the 2FA, call Apple support for assistance. Whether you don’t know the Apple ID associated with the device or it’s disabled, Apple will walk you through the steps to reset the device.

Will Apple reset a Passcode?Įssentially no, but they can still help you if you’re locked out of a device that you purchased. – Emergency SOS or the Medical ID function are activated. – You’ve tried Face ID or the fingerprint scanner five times and it didn’t unlock your device. – It has been 6.5 days since you used your passcode and the biometric unlock hasn’t been used in 4 hours. – Your iPhone hasn’t been unlocked in 48 hours. – You restart or power cycle your iPhone. If you skip this step – or set up a passcode and change your mind about it later, you can set or reset it later. When you first set up your iPhone, you’ll be asked if you want to set up a passcode. Setting Your iPhone Passcode Initially or When You Know Your Passcode You can choose to restore it from iCloud or set it up as a brand-new device. Restart the phone, sign into your Apple ID and set it up.

Iphone asking for password wrong apply id code#
The only reason this won’t work is if you have 2FA set up and can’t receive the code to your phone number on file or another apple device. This method will also work if you cannot access the phone, even if it’s with you. If you don’t have your phone with you, but it’s still connected to Wi-Fi or cellular data, you can perform the reset remotely. Here, tap Restore from iTunes Backup.Īlternative Method: Factory Reset Remotely using iCloud In the process of restoring your iOS device, you’ll reach the Set Up screen.Select your device in iTunes and pick the most relevant backup according to date and size.When the sync and backup are completed, click Restore iPhone (or relevant device). Wait for iTunes to sync your device and make a backup.If this doesn’t work, resort to recovery mode. Connect your device to the computer you sync with, and open iTunes, if you’re asked for a passcode, try another computer you’ve synced with.If you’ve previously synced your device with iTunes, you can erase your device and its passcode on the software. Alternative Method: Reset Your Passcode using iTunes
